Privacy Policy

AKAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our store.

Information We Collect:

Personal details (name, email, address, payment details) when you place an order.

Automatic data collection (cookies, IP address, browsing behavior).

How We Use Your Information:

To process and fulfill orders.

To improve our services and user experience.

To send promotional emails (with opt-out options).

To comply with legal requirements.

Third-Party Sharing:

We may share information with shipping providers and payment processors.

We use analytics tools to improve our services.

Your Rights:

You can request access to or deletion of your data.

You can opt out of marketing communications.

Shipping Policy
Processing Time:

• Orders are processed within 1-3 business days.

Shipping Time:

• Standard shipping takes 7-14 business days.

• Expedited shipping options are available at checkout.

Shipping Costs:

• Free shipping on orders above $50.

• Standard and express shipping rates vary based on location.

Tracking Information:

• A tracking number will be provided once the order is shipped.

Lost or Stolen Packages:

• We are not responsible for lost packages but will assist in tracking them.

 

Refund & Return Policy

At AKAI, customer satisfaction is our priority. Please review our return and refund policies below.

Returns:

Items can be returned within 30 days of delivery.

Items must be unused and in original packaging.

Return shipping costs are the responsibility of the customer unless the item is defective.

Refunds:

Once we receive and inspect the return, we will notify you about approval or rejection.

Approved refunds will be processed within 5-7 business days to the original payment method.

Non-Returnable Items:

Perishable goods, personalized items, and clearance items are non-returnable.

Exchanges:

We only replace defective or damaged items. Contact us within 7 days of receiving your order.

Terms & Conditions
By accessing and using AKAI, you agree to our terms.

General Terms:

• All content on this site is owned by AKAI and cannot be copied without permission.

• We reserve the right to refuse service to anyone.

Pricing & Payment:

• Prices are subject to change without notice.

• We accept major payment methods (Visa, Mastercard, PayPal, etc.).

Liability Disclaimer:

• We are not responsible for indirect damages from product use.

Changes to Policies:

• We may update policies at any time. It is the customer’s responsibility to review them.